Thank you for choosing WIGGWEDING LLC. We hope you are satisfied with your purchase. If you need to request a return or refund, please carefully read the following Refund Policy.

  1. Return Policy Overview
    We accept eligible return requests. To provide our customers with more flexible after-sales service, return requests may be submitted regardless of whether the product has been opened or remains unopened. However, all return requests must be submitted within the specified timeframe and must comply with the relevant requirements outlined in this policy.
  2. Return Request Timeframe
    Customers must submit a request for a return or refund within 30 days of the date they receive the product. Requests submitted after this period may not be accepted.
  3. Conditions for Eligible Returns
    Returns or refunds may be requested under the following circumstances:
    The product has been opened or remains unopened.
    The product has quality issues or is malfunctioning.
    An incorrect product was received.
    The product was damaged during shipping.
    The customer is dissatisfied with the product and requests a return within the specified timeframe.
    To facilitate the review process, we recommend providing the following information:
    Order Number
    Description of the issue
    Photos of the product
  4. Ineligible Situations
    Refunds or returns may not be granted in the following situations:
    The return request is submitted after the specified timeframe has expired.
    The product has been intentionally damaged by the user.
    Insufficient information is provided to verify the order.
    The product has been subjected to abnormal use, rendering it unsuitable for resale or further inspection.
  5. Return Process
    To request a return, please follow these steps:
    Step 1: Contact our Customer Service Team to submit your return request.
    Email: nikeka@wiggweding.shop
    Phone: +1 7282383782
    Step 2: In your email, please provide your Order Number, the reason for the return, and any relevant photos.
    Step 3: Once your request has been reviewed and approved by Customer Service, we will send you further instructions regarding the return.
    Step 4: Please follow the provided instructions to ship the product to the following return address:
    Return Address: 1415 DEXTER LAKE DR APT 304, CORDOVA, TN 38016
  6. Return Shipping Costs
    If the return is due to a product quality issue, an incorrect item being shipped, or damage incurred during shipping, we will provide an appropriate resolution based on the specific circumstances once the issue has been verified. If the return is due to personal reasons (such as simply disliking the item, it not fitting, or a change of mind), the return shipping costs are typically borne by the customer.
  7. Exchange Policy
    If you wish to exchange an item, please contact us first to confirm stock availability and the appropriate procedure. Provided the item meets our exchange criteria, we will arrange for the exchange once we have received the returned item and completed our inspection. If the desired replacement item is out of stock, you may choose to wait for a restock, exchange it for a different item, or request a refund.
  8. Review and Processing Timeline
    Upon receiving your return request, we will typically provide an initial response within 1–3 business days.
    Once we have received the returned item, we will typically complete the inspection and review process within 3–7 business days.
    Once the review is approved, refunds are generally credited back to the original payment account within 5–10 business days.
  9. Refund Method
    As a general rule, all refunds will be issued via the original payment method used for the purchase. The actual time it takes for the funds to appear in your account depends on the processing cycles of your bank, credit card company, or payment service provider.